Privacy Policy
Online Privacy Notice – Trafni
At Trafni, we respect your privacy and are committed to protecting your personal information. This Online Privacy Notice explains how we collect, use, disclose, and safeguard personal information obtained through www.trafni.com (the “Site”). It also outlines the choices available to you regarding our use of your information and how you can contact us about our privacy practices.
INFORMATION WE COLLECT
We may collect the following categories of personal information when you interact with our Site:
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Contact information, such as your name, billing address, shipping address, phone number, and email address
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Account information, including login credentials if you choose to create an account
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Payment information, such as payment method details (processed securely by authorized third-party payment providers)
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Order and transaction details, including purchase history and fulfillment information
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Customer communications, such as emails, support inquiries, or messages sent through live chat
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Any other information you voluntarily provide while using our Site or services
INFORMATION COLLECTED BY AUTOMATED MEANS
When you visit or interact with our Site, certain information may be collected automatically through cookies and similar technologies, including:
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Device type, operating system, and browser type
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IP address, country, region, language, and time zone
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Pages viewed, links clicked, and general browsing behavior
Cookies are small data files stored on your device to help improve functionality and user experience. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly without them.
We may also use third-party analytics tools, such as Google Analytics, to better understand how users engage with our Site. These providers may collect information directly and process it in accordance with their own privacy policies.
At this time, our Site does not respond to “Do Not Track” signals.
HOW WE USE YOUR INFORMATION
We may use the information we collect to:
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Process and fulfill orders and payments
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Create and manage customer accounts
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Communicate with you regarding orders, shipping updates, promotions, and customer service
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Respond to inquiries and support requests
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Improve our products, services, and Site performance
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Conduct internal analytics and business operations
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Prevent fraud, unauthorized transactions, and other illegal activities
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Comply with applicable laws, regulations, and legal obligations
INFORMATION SHARING AND DISCLOSURE
Trafni does not sell your personal information.
We may share personal information only in the following situations:
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With trusted service providers that perform services on our behalf (such as payment processing, order fulfillment, shipping, analytics, and customer support)
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With affiliated business partners where necessary for operational purposes
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When required by law, legal process, or governmental request
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To protect the rights, property, or safety of Trafni, our customers, or others
You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information, including the right to:
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Access, correct, or update your personal data
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Request deletion or restriction of processing
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Withdraw consent or object to certain uses of your information, where permitted by law
To exercise these rights, please contact us using the information provided below.
DATA TRANSFERS
Your personal information may be transferred to and processed in countries other than your country of residence, including the United States. We take appropriate measures to protect personal information in accordance with this Privacy Notice and applicable laws.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no system can guarantee complete security, and we cannot ensure absolute protection of information.
THIRD-PARTY LINKS
Our Site may contain links to third-party websites that are not operated or controlled by Trafni. We are not responsible for the privacy practices or content of such third-party websites, and we encourage you to review their privacy policies separately.
UPDATES TO THIS PRIVACY NOTICE
We may update this Online Privacy Notice periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.
HOW TO CONTACT US
If you have any questions, concerns, or requests regarding this Online Privacy Notice or our privacy practices, please contact us at: